Director of Sales and Marketing
With 30 years of sales experience and 10 years in Senior Living, Amy Hilliard values her time with every resident at All Seasons. In her role, she warmly welcomes prospective residents into the community. It’s her mission every day to engage both current and prospective residents in conversation, taking time to let them know they’re cared about. Outside of work, the Pennsylvania native can often be found at the beach, unwinding in the sun and collecting shells with her husband, or spending time with friends. Her motto is “If there is a need, I’m here to help.”
Originally from Michigan, Abby brings over 8 years’ residential leasing experience to her role as Sales Counselor at All Seasons. Her day to day responsibilities at the community include focusing on prospective residents’ preferences and interests to help them find their perfect home. Abby is fiercely passionate about family and understands the level of care and attention required for each resident. It’s important to her to do her best to make residents’ transitions to All Seasons simple, seamless, and enjoyable. Outside of work, Abby enjoys taking care of her dog Oscar, spending time with family and friends, and cooking. Her guiding principle is to treat everyone as if they were your own family. Abby’s personal quote about her role: “Act as if what you do makes a difference. It does.”
Director of Life Enrichment
Originally from Alabama, Christin Buttel brings over 14 years’ experience—including over 8 in Senior Living specifically—to her role at All Seasons. As Director of Life Enrichment, she does her best to bring joy to every resident’s day, whether through an activity, conversation, or a silly dance. Christin was very close to her grandmother growing up, and helping her as she aged instilled in Christin a deep sensitivity to the importance of preserving seniors’ quality of life as they age. Outside of work, she enjoys travel and has seen over two dozen countries. Yoga is also important to her, and she enjoys drawing portraits, playing guitar, and laughing at her own jokes. Her guiding principle is “Abundance is not something you seek, it is something you tune in to.” A personal quote that inspires her is: “If one is motivated by love and integrity, it will be evident in your work.”
Director of Maintenance
Originally from New Jersey, Erich Neiman has over 18 years of experience in the Senior Living industry. At All Seasons Naples, he helps keep the community running smoothly and ensures each resident’s apartment is well maintained. Erich enjoys helping residents with their day-to-day tasks around the community. In his free time, he loves spending time with his kids. Erich’s favorite quote: “I’m out there and I’m loving every minute of it.”
Executive Vice President, Senior Living
Born and raised in Flint, Jason Kohler has worked in Senior Living and adjacent industries for over 18 years. Since 2003, he has been involved in nearly every facet of senior care, including Independent and Assisted Living, Memory Care, and more. Jason’s prior experience in the Hospitality industry was incredibly helpful when refocusing his career on Senior Living. In his current role, his day-to-day involvement at the community primarily involves helping to support the work that happens in the field, spending quality time in the communities whenever possible. Jason is energized by serving others and loves making a resident’s day whenever and however he can. Outside of work, he plays competitive billiards and also enjoys snowboarding, working out, and spending time with family and friends. His guiding principle is “Take care of your associates. In turn, they will take good care of the residents, and the rest will take care of itself.” A quote that inspires him is, “Whether you think you can, or think you cannot, you’re right.” - Henry Ford
Senior Vice President of Operations, Senior Living Division
Originally from Lancaster, PA, Adam Snyder has been involved in Senior Living since 2003. He now oversees the day-to-day operations for all Beztak Senior Living communities. Adam enjoys interacting with people every day and helping brighten lives. He has a passion for tackling issues and finds brainstorming and implementing new solutions very rewarding. Outside of work, Adam loves attending his kids’ sporting events, golfing, hiking, and fishing.
Joe Del Serrone
Senior Director of Brand Management
Joe Del Serrone was born in Michigan and raised in Italy, where he began his career in hospitality over 20 years ago. His experience includes cruise ships, luxury hotels and apartment management. Joe has worked in Senior Living since 2014, currently leading world-class brand initiatives to ensure a consistent and compelling brand experience globally across the All Seasons communities. Joe enjoys getting to know people and strives to make a positive difference in the lives of residents and team members. When not at work, Joe enjoys cooking, Italian music, travel and quality time with family and friends.
Regional Director of Operations
Originally from Southern California, Lori Panaro feels she’s in her element here in Arizona. With industry experience going back to 1999, when she was a VP of a bank, she decided to switch gears in 2014. It was then she made her dream of helping others and working with seniors a reality and began a career in Senior Living, where she’s served as Regional Director since 2015. Lori’s involvement within the communities includes weekly one-on-one visits. She is grateful for the chance to mentor her teams while also interacting with the residents. Extremely passionate about being a servant leader, spending meaningful time with the residents gives Lori a sense of enthusiasm and energy. She has a particularly special place in her heart for Memory Care, and feels giving back to the senior generation is a gift and a blessing. Outside of work, Lori enjoys spending time with her husband and two sons. A baseball family, they typically spend weekends on the diamond. Her guiding principles are loving kindness and open-mindedness. A quote about her role on the team: “Servant-leadership is all about making the goals clear, and then rolling your sleeves up and doing whatever it takes to help people win.” - Ken Blanchard
Corporate Director of Food and Beverage, Senior Division
Daniel Novak, a native Detroiter, has been working in management, food service, and senior living for over 20 years. His day-to-day responsibilities include working with our culinary teams developing dining programs, setting and maintaining standards, verifying food safety compliance and ensuring quality. Dan treats each day as an opportunity to exceed our residents expectations by creating a spectacular dining experience from start to finish inclusive of food, ambiance, décor and service. When not at work, he enjoys cooking for family and friends, dining out trying new restaurants, and fishing and spending time at his cottage in Northern Michigan.
Corporate Director of Sales and Marketing - Beztak and All Seasons Senior Living Portfolio
Having spent 16 of his over 18 years’ industry experience in related and relevant positions, Michigan native Michael MacDonell is responsible for oversight of the Beztak and All Seasons Senior Living salesforce as a whole. This includes active involvement in the success and optimization of all phases, from prospective-resident through to move-in. Michael particularly enjoys working with his team to engage with prospective residents and their families to discover how to best meet the individual needs of each. Outside of work, Michael stays busy helping his wife raise their two young boys. In addition to spending time with his family, he also enjoys playing music and bike riding. One of his chief guiding principles is “take ownership in everything you do.” A quote that inspires him is “We can all make a difference in the lives of others in need, because it is the most simple of gestures that make the most significant of differences.” — Miya Yamanouchi
Director of Artistic and Intellectual Planning
Originally from Washington D.C., Natalie brings over ten years’ experience in performing arts, nonprofit administration, and arts conference programming and producing to her role. As Director of Artistic and Intellectual Planning, she is responsible for curating and overseeing the artistic and educational programs for the All Seasons senior communities in MI, AZ, and FL. More specifically, Natalie actively conceptualizes, develops, maintains, and controls the vision, venue, and content that shapes the artistic, educational, and cultural programming of the All Seasons communities. Natalie believes there’s no better feeling than witnessing a room of strangers form an innate bond because of a shared art experience. When not working, she enjoys travel, exploring the outdoors, writing, and seeing as many new performers as she can. A quote that inspires her is “The purpose of art is to lay bare the questions that have been hidden by the answers.” (James Baldwin).