Business Office Manager
With 12 years’ experience in office management, 3 years specific to senior living, Jephté is committed to keeping things running smoothly at All Seasons Naples! Responsible for processing equipment orders, maintaining inventory, handling invoicing and accounts payable, Jephté also takes pride in his role promoting staff growth and advancement. Professionally, his role puts him in a position to assist both employees and residents; he says, “I enjoy problem solving.” Outside of work, Jephté enjoys lifting weights, and, of note, utilizing his business skills to assist real estate newcomers in navigating their first property purchase! Originally from Haiti, as his guiding principle Jephté says, “Circumstance does not make the man; it reveals him to himself.”
Director of Sales and Marketing
With 30 years of sales experience and 10 years in Senior Living, Amy Hilliard values her time with every resident at All Seasons. In her role, she warmly welcomes prospective residents into the community. It’s her mission every day to engage both current and prospective residents in conversation, taking time to let them know they’re cared about. Outside of work, the Pennsylvania native can often be found at the beach, unwinding in the sun and collecting shells with her husband, or spending time with friends. Her motto is “If there is a need, I’m here to help.”
Director of Life Enrichment
With over seven years of experience in the hospitality industry, Brittany Bernitech’s guiding principle is to do something right, or not to do it at all. In her role as Director of Life Enrichment, Brittany is responsible for scheduling entertainment, facilitating activities, organizing transportation, and coordinating many other tasks that enrich the lives of the residents at All Seasons Naples- a role she enjoys as she finds fulfillment in brightening everyone’s day. Outside of work, Brittany enjoys rollerblading and abstract pour painting. Her favorite quote is “What you do makes a difference, and you have to decide what kind of difference you want to make”.
Steven Winans II
Director of Assisted Living
With 14 years of experience as a Registered Nurse, Steven is well-qualified to step into his role as Director of Assisted Living at All Seasons Naples, responsible for oversight of all clinical operations within the community. He relates, “I sincerely enjoy working with residents, helping to enrich their lives and assisting with their medical needs and questions.” Of his role on the All Seasons team, Steven says, “Whatever we do, we are going to do it together!” Outside of work hours Steven, a Cincinnati native, stays busy! Aside from family time, Steven enjoys boating, fishing, football, biking, frisbee golf, traditional golf, and traveling. As he says, “In life we either win–or we learn, so that we can continue to move forward.”
Director of Maintenance
Originally from New Jersey, Erich Neiman has over 18 years of experience in the Senior Living industry. At All Seasons Naples, he helps keep the community running smoothly and ensures each resident’s apartment is well maintained. Erich enjoys helping residents with their day-to-day tasks around the community. In his free time, he loves spending time with his kids. Erich’s favorite quote: “I’m out there and I’m loving every minute of it.”
Executive Vice President, Senior Living
Born and raised in Flint, Jason Kohler has worked in Senior Living and adjacent industries for over 18 years. Since 2003, he has been involved in nearly every facet of senior care, including Independent and Assisted Living, Memory Care, and more. Jason’s prior experience in the Hospitality industry was incredibly helpful when refocusing his career on Senior Living. In his current role, his day-to-day involvement at the community primarily involves helping to support the work that happens in the field, spending quality time in the communities whenever possible. Jason is energized by serving others and loves making a resident’s day whenever and however he can. Outside of work, he plays competitive billiards and also enjoys snowboarding, working out, and spending time with family and friends. His guiding principle is “Take care of your associates. In turn, they will take good care of the residents, and the rest will take care of itself.” A quote that inspires him is, “Whether you think you can, or think you cannot, you’re right.” - Henry Ford
Senior Vice President of Operations, Senior Living Division
Originally from Lancaster, PA, Adam Snyder has been involved in Senior Living since 2003. He now oversees the day-to-day operations for all Beztak Senior Living communities. Adam enjoys interacting with people every day and helping brighten lives. He has a passion for tackling issues and finds brainstorming and implementing new solutions very rewarding. Outside of work, Adam loves attending his kids’ sporting events, golfing, hiking, and fishing.
Joe Del Serrone
Senior Director of Brand Management
Joe Del Serrone was born in Michigan and raised in Italy, where he began his career in hospitality over 20 years ago. His experience includes cruise ships, luxury hotels and apartment management. Joe has worked in Senior Living since 2014, currently leading world-class brand initiatives to ensure a consistent and compelling brand experience globally across the All Seasons communities. Joe enjoys getting to know people and strives to make a positive difference in the lives of residents and team members. When not at work, Joe enjoys cooking, Italian music, travel and quality time with family and friends.
Regional Director of Operations
Originally from Southern California, Lori Panaro feels she’s in her element here in Arizona. With industry experience going back to 1999, when she was a VP of a bank, she decided to switch gears in 2014. It was then she made her dream of helping others and working with seniors a reality and began a career in Senior Living, where she’s served as Regional Director since 2015. Lori’s involvement within the communities includes weekly one-on-one visits. She is grateful for the chance to mentor her teams while also interacting with the residents. Extremely passionate about being a servant leader, spending meaningful time with the residents gives Lori a sense of enthusiasm and energy. She has a particularly special place in her heart for Memory Care, and feels giving back to the senior generation is a gift and a blessing. Outside of work, Lori enjoys spending time with her husband and two sons. A baseball family, they typically spend weekends on the diamond. Her guiding principles are loving kindness and open-mindedness. A quote about her role on the team: “Servant-leadership is all about making the goals clear, and then rolling your sleeves up and doing whatever it takes to help people win.” - Ken Blanchard
Corporate Director of Food and Beverage, Senior Division
Daniel Novak, a native Detroiter, has been working in management, food service, and senior living for over 20 years. His day-to-day responsibilities include working with our culinary teams developing dining programs, setting and maintaining standards, verifying food safety compliance and ensuring quality. Dan treats each day as an opportunity to exceed our residents expectations by creating a spectacular dining experience from start to finish inclusive of food, ambiance, décor and service. When not at work, he enjoys cooking for family and friends, dining out trying new restaurants, and fishing and spending time at his cottage in Northern Michigan.
Corporate Director of Sales and Marketing - Beztak and All Seasons Senior Living Portfolio
Having spent 16 of his over 18 years’ industry experience in related and relevant positions, Michigan native Michael MacDonell is responsible for oversight of the Beztak and All Seasons Senior Living salesforce as a whole. This includes active involvement in the success and optimization of all phases, from prospective-resident through to move-in. Michael particularly enjoys working with his team to engage with prospective residents and their families to discover how to best meet the individual needs of each. Outside of work, Michael stays busy helping his wife raise their two young boys. In addition to spending time with his family, he also enjoys playing music and bike riding. One of his chief guiding principles is “take ownership in everything you do.” A quote that inspires him is “We can all make a difference in the lives of others in need, because it is the most simple of gestures that make the most significant of differences.” — Miya Yamanouchi
Director of Artistic and Intellectual Planning
Originally from Washington D.C., Natalie brings over ten years’ experience in performing arts, nonprofit administration, and arts conference programming and producing to her role. As Director of Artistic and Intellectual Planning, she is responsible for curating and overseeing the artistic and educational programs for the All Seasons senior communities in MI, AZ, and FL. More specifically, Natalie actively conceptualizes, develops, maintains, and controls the vision, venue, and content that shapes the artistic, educational, and cultural programming of the All Seasons communities. Natalie believes there’s no better feeling than witnessing a room of strangers form an innate bond because of a shared art experience. When not working, she enjoys travel, exploring the outdoors, writing, and seeing as many new performers as she can. A quote that inspires her is “The purpose of art is to lay bare the questions that have been hidden by the answers.” (James Baldwin).
Director of Clinical Compliance
As Director of Clinical Compliance with All Seasons, Erica puts her 28 years of experience in senior living, including 16 as Director of Nursing at a skilled care/assisted living facility, to work ensuring that care provided at All Seasons meets the highest possible standard for our residents. Erica conveys that she loves being able to bring compassion and empathy to the lives of those who she says have, “laid the groundwork for us.” Over the course of her work, she says, she has learned, “People will forget what you said, they will forget what you did, …but they will never forget how you made them feel.” Erica’s top priority is to foster an atmosphere in which every member of the All Seasons team knows their contribution is valued. After all, a great team is the foundation of great care! Originally from Detroit, Erica loves to cook and bake for family gatherings. When she has time, she also loves scouring bookstore shelves for the next great mystery novel!