Amy Hilliard – Director of Sales and Marketing
With 30 years of sales experience and 10 years in Senior Living, Amy Hilliard values her time with every resident at All Seasons. In her role, she warmly welcomes prospective residents into the community. It’s her mission every day to engage both current and prospective residents in conversation, taking time to let them know they’re cared about. Outside of work, the Pennsylvania native can often be found at the beach, unwinding in the sun and collecting shells with her husband, or spending time with friends. Her motto is “If there is a need, I’m here to help.”
Mary-Kate Hall – Director of Sales and Marketing
With over 17 years of long-term care sales and marketing, Mary-Kate Hall oversees all sales and marketing for the All Seasons Naples community. She fully believes that “teamwork makes the dream work.” As a teenager growing up in Maryland, Mary-Kate inherited a passion for Senior Living from her mother, who tenderly cared for Mary-Kate’s grandmother with Alzheimer’s as well as her aunt, who had suffered a stroke and required in-home care. Those early experiences helped shape her view that residents are like family. Outside of work, Mary-Kate enjoys boating and traveling with her family. Her personal motto is “Live, laugh, love, and learn.”
Erich Neiman – Maintenance Manager
Originally from New Jersey, Erich Neiman has over 18 years of experience in the Senior Living industry. At All Seasons Naples, he helps keep the community running smoothly and ensures each resident’s apartment is well maintained. Erich enjoys helping residents with their day-to-day tasks around the community. In his free time, he loves spending time with his kids. Erich’s favorite quote: “I’m out there and I’m loving every minute of it.”
Karen Arway – Regional Director of Operations
With over 25 years in the Senior Living industry, Karen oversees operations and regulatory compliance support at All Seasons. She finds inspiration every day working alongside caring and compassionate professionals who are all dedicated to providing the best quality of life for all residents. She is thrilled to support an amazing and dynamic team of individuals. Karen is originally from Edison, NJ. Outside of work, she enjoys attending concerts and shows and spending time with her family. Her guiding principle in life is “always do the right thing.”
Adam Snyder – Vice President of Operations, Senior Division
Originally from Lancaster, PA, Adam Snyder has been involved in Senior Living since 2003. He now oversees the day-to-day operations for all Beztak Senior Living communities. Adam enjoys interacting with people every day and helping brighten lives. He has a passion for tackling issues and finds brainstorming and implementing new solutions very rewarding. Outside of work, Adam loves attending his kids’ sporting events, golfing, hiking, and fishing. His personal motto is “We’re only as strong as our weakest link” and he strives to push his team to be their best every day.
Jenifer McClendon – Corporate Director of Sales and Marketing, Senior Division
Jenifer McClendon is a Detroit native who has been in the Senior Living industry for over 20 years. She has over 20 years of experience working in sales and marketing, and over 10 years of management experience. Jenifer’s day-to-day responsibilities at All Seasons includes training, developing and coaching sales team members as well as standardizing and implementing best practices, processes and programs. Jenifer loves working with seniors and seeing firsthand the way All Seasons residents thrive when they’re involved in a community that encourages them to stay independent and active and truly enjoy their retirement years. When not at work, Jenifer enjoys music, traveling the world, theatre and spending time with family. Her guiding principle is “Pursue your dreams. You will be amazed at what you can achieve.”
Daniel Novak – Corporate Director of Food and Beverage, Senior Division
Daniel Novak, a native Detroiter, has been working in management, food service, and senior living for over 20 years. His day-to-day responsibilities include working with our culinary teams developing dining programs, setting and maintaining standards, verifying food safety compliance and ensuring quality. Dan treats each day as an opportunity to exceed our residents expectations by creating a spectacular dining experience from start to finish inclusive of food, ambiance, décor and service. When not at work, he enjoys cooking for family and friends, dining out trying new restaurants, and fishing and spending time at his cottage in Northern Michigan.
Joe Del Serrone – Director of Brand Management
Joe Del Serrone was born in Michigan and raised in Italy, where he began his career in hospitality over 20 years ago. His experience includes cruise ships, luxury hotels and apartment management. Joe has worked in Senior Living since 2014, currently leading world-class brand initiatives to ensure a consistent and compelling brand experience globally across the All Seasons communities. Joe enjoys getting to know people and strives to make a positive difference in the lives of residents and team members. When not at work, Joe enjoys cooking, Italian music, travel and quality time with family and friends.